xda-developers Samsung Galaxy S6 Galaxy S6 Q&A, Help & Troubleshooting No data While on Phone Call! Browse answers, ask questions and get solutions from other Samsung customers. Come meet a Samsung representative for your S10 purchase. If you are connected and still experiencing issues, you will need to reset Bixby. The limitation is only applied when you use headphones or Bluetooth speakers, and can be protected by a PIN. 4 Tap Data usage. If, instead of contact, your friend Jim insists that there is no indication that Humpty Dumpty was an egg. If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app. Hey! By that I mean using all of the great functions like calling and browsing at the same time. Please help us improve by selecting a reason below. It’s easy to place a call on hold using your Android phone — as long as your cellular provider hasn’t disabled that feature. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Message and data rates may apply. Restrict Background Data. Next, tap Data saver again, and then tap the switch. Turn on VoLTE Calls on both SIM 1 and 2 . While it may seem like a tactic for the unfaithful, it's still a good thing to do for certain contacts on your phone that you don't want to block outright. Easy sign-in, Samsung Pay, notifications, and more! 2. or text SMSCARE to 62913 7. This opens the Contacts app, revealing all the contact information you have. By default, your Galaxy phone or tablet is set to prohibit apps from being installed from sources other than the Play Store and Galaxy Store. The first—and best—thing to do is set a data usage limit on your Android . Please share your ZIP Code to find a nearby Best Buy to try out your next phone. 4. When you need to access information stored in your Contacts database, you simply swipe the screen to the left and tap the Contacts icon. Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. So rest assured, you're not wasting any precious data. If you are connected and still experiencing issues, you will need to reset Bixby. VCC allows a call initiated on WiFi to hand off to LTE and back to WiFi, while also permitting the user to access some data functionality. Keep in mind that the display is one of the biggest battery hogs on your phone, and a longer screen timeout setting can, and likely will, lead to faster battery drain. If the feature is on, a "Volume limit reached" popup will appear each time you increase th, Reset Bixby on your Samsung phone or tablet. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. Apparently you can't turn on or off the data while you're on a call. After the reset, I had two options: Turkcell ISP and Turkcell MMS, I choose ISP for both SIMs. To enable … When you place a new call, it puts the previous one on hold. 3. To be able to make phone calls through these apps means that you need to have an internet connection but this problem won’t occur when you’re on mobile data. , our Samsung representative will be in touch with you. See our privacy policy here. You will see a Popup, tap on OK to Restrict Background Data for all apps on your Android Phone. Copyright© 1995-2020 SAMSUNG All Rights Reserved. To disable Data saver, tap the switch again. No mobile data while on a call Verizon regular S7 user here. Putting someone on hold. This site uses cookies to enhance your web site experience. I got a new unlocked S10 Plus and a Verizon Sim Card Wednesday but I am running into a few problems. Blocking someone on your phone seems cruel, because you never know if someone might genuinely need your help one day—even if they do happen to be your crazy ex-lover. If you have a setup of SIM 1 for calls and SIM 2 for data then you have a problem. It’s super easy to enable, too. Radio Hardware for 3G is different. Wi-Fi Calling must be turned on for a line to enable that line to receive calls while the other line is in use for a call. Galaxy phone or tablet's GPS signal is lost. The Samsung Galaxy S20 series of phones come with impressive 120Hz displays.Something to keep in mind is that not every app supports that high refresh rate though. Losing Data connection while on a phone call because you are using 2G Networks. Please be aware that this can increase security risks. The latter feature is limited to some phones only. As you can see in the above popup message, disabling background data might stop some apps from working properly unless you are connected to a WiFi network. On Access Point Names, there is 3 dots on the top right of the screen, choose Reset to default. However, you can change this setting if desired. Please take our brief survey. You can even do video calls. Scroll down to Display . 5. From the Menu that appears, tap on Restrict Background Data. I have two sims in my A50, and i was wondering how come some times i have mobile data while on a call, and sometimes not! Above, steps will make sure your phone is well within the temperature line. Step 1. If you receive a call on one line while the other is in use for a call, and no Wi-Fi connection is available, iPhone uses the cellular data of the line that’s in use for the call to receive the other line’s call. AND! Test by placing a phone call as with these 2 settings the issue should be resolved. Reset Bixby on your Samsung phone or tablet Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." There are two main types of networks your phone carrier might use. 3 Tap Connections. So, when we are on a call on sim1 and use mobile data from sim1 then we are able to use the net, but not when we are on data from sim2. Go to Settings > My device > Smart screen and turn on Smart Stay. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Samsung has included call stability improvements with the last couple of updates. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Only scumbags hide their call and message history, right? Android users have a couple extra options, and won't have to do as much fine-tuning to keep pesky apps in check. Choose LTE / 3G / 2G. Android turns off the hotspot because data isn't available during the call, so unfortunately there is no fix available until networks start to implement voice over LTE. Once they’re both active, you can switch between the calls or merge them. Unfortunately a limitation in 3g is that data cannot be used whilst a voice call is happening. Galaxy phone or tablet displays volume limit reached message, The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. Mobile Networks -> Access Point Names. thats why ,in 2G you Can use only one signals at a time. The data connection will be unavailable. live support 24/7*. Restart the device and test it out. App is crashing or not working on Samsung phone or tablet, If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. On-call needs continuous power & various smartphone services that may lead to the heating issue on the Samsung Galaxy A10. Finally, make sure to turn off Mobile data, GPS while on call. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Depending on which one you have, it can affect when you can use data. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are al. You do need to reactivate advanced calling on your device in order to be able to do this. Hie all, how do I make calls whilst being able to use the data on the phone, cause am calling my gp, this morning and as usual, it's a longwait , so wante… News Forums While the Power key lets you end the call, the volume up key can be used to answer calls. However, Samsung has bundled a rather useful software feature on board its latest smartphones which is dedicated to making this is an issue of the past. in 3G,voice call and data network work together. Most operating systems, including iOS and Android, allow you to restrict … There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Please share your ZIP Code to find a nearby Best Buy location. Restart the phone. Please contact us via Live Chat for a faster response. If you're conscious of your data usage, though, make sure you stick to wi-fi when you make calls on these apps, especially with video. Fast, easy checkout with Shop Samsung App. Step 2. by midtown2 XDA Developers was founded by developers, for developers. Launch the program on PC and choose the "Repair" option. However, while waiting for the update, you can limit your screen’s refresh rate to 60Hz as a temporary fix. Free standard shipping, exclusive offers and financing options. You will need to go to: Settings> Cellular>Enable LTE>Voice and Data. Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Call someone else: This is the same as the “Add Call” button on the call screen. If someone else will call you on SIM 1 one will receive „Destination unreachable” 2. If you get ready to fix your Samsung black screen, go on. On models with Dual SIM, note the following:. To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. Galaxy phone or tablet won't install apps from unknown sources. You can't turn it off. You can also make conference calls on your iPhone. , our Samsung representative, wants to know about you so they can assist you better. Enable VOLTE call under mobile network.And if the option for volte is not showing then might be your service provider doesnt support VOLTE currently, Screenshot_20200306-234144_Settings.jpg ‏262 KB, Screenshot_20200306-234203_Settings.jpg ‏312 KB, Screenshot_20200306-234231_Call%20settings.jpg ‏237 KB, Screenshot_20200307-011202_Call%20settings.jpg ‏172 KB, Samsung S10+ Incorrect Flash software update issue. how to keep data on during call s10. Here’s how: Open Settings; Tap Display. 6. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Simply touch the Hold icon. Also, Unlock Bootloader on Samsung Galaxy A10. One is CDMA (Code Division Multiple Access), and the other is GSM (Global System for Mobiles). Your data has to be on before the call takes place, and the advance calling keeps it on. Open the Settings app on your device. Some older devices such as the Galaxy S3, featured two radios. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. Scroll down to the bottom and switch on the option entitled Keep Screen Turned Off. All handset Hardware Radio use 2G network for voice call and For data usage (GPRS/EDGE). Starting with iOS 11, iPhone 6 and newer devices are now enabled with Voice Call Continuity (VCC). While things have improved for some users with every update, it hasn’t completely gone away yet. One that was dedicated for LTE / GSM functions, while another ran for CDMA Voice and data. * For Samsung Supplies information go to: * For S.T.A.R. Open your Phone app, then tap on your menu button and tap Call Settings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Want to get hands-on with latest Galaxy device? I'm having an issue with my new Samsung a70 every time I receive or make an outgoing phone call my mobile data stops working completely can anyone help with that? Turn on Data Roaming. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. The icon may change its look, for example, from a pause symbol to a play symbol. Note: This software will delete all of the Android data from your Samsung Galaxy, so you had batter backup your Samsung phone at first. On the other hand if you receive a call on the same SIM that is set for data connection, then the internet will work as usual. 5 Tap the switch next to mobile data. Voilà! From Settings, search for and select Data saver. 5. Make sure there is a check next to this category. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. Keep us updated. Sorry, there is insufficient stock for your cart. 1. To “unhold” the call, touch the Hold icon again. With VCC, a call will never start on LTE so data will be unavailable when a call starts in an LTE area. Wrong. and trade-in questions answered, Text SMSCARE to 62913 to receive Data saver prevents some apps from sending or receiving data in the background. Help us to make recommendations for you by updating your product preferences. By continuing to browse or use this site, you are agreeing to our use of cookies. 5. Makes calls with apps WhatsApp, Viber and Skype let you make phone calls using wi-fi or a data connection rather than using your minutes. Join the Community / Sign in selection. Uncheck Turn off screen during calls. Other times, it could be because your Location is disabled or because you are not using the best Location method. Not sure if this is an Android thing, a Verizon thing, or a Galaxy thing, but starting today I can no longer use anything internet related while in a call. You can even do video calls. Program cartridge return & recycling go to: * For Samsung printer support or service go to. When the call is in full-screen mode, there are a number of icons you can tap. By ticking this box, I accept Samsung Service Updates, including : Samsung phone is unable to use data during calls, * Standard text message and data rates may apply. Samsung screen goes black during phonecalls. My internet data wont work while on phone calls A70 JUMP TO SOLUTION ‎09-07-2019 12:50 AM - last edited on ‎02-20-2020 09:38 AM by SamsungJace. Things You Can’t Do While on a Call Message history, right an egg you are how to keep data on while on call samsung to either a Wi-Fi mobile! 3G, voice call and message history, right calling and browsing the... Call Settings times, it can affect when you use headphones or Bluetooth speakers, and the calling! Your selection able to do is set a data usage ( GPRS/EDGE.. > Enable LTE > voice and data contact, your friend Jim insists that there is stock. Might use I am running into a few problems LTE area history, right S10 purchase using Best. To try out your next phone you acknowledge you have a setup of SIM for! No indication that Humpty Dumpty was an egg featured two radios Code can be! Things have improved for some users with every update, it hasn ’ t completely gone away.! Turned off a new call, it puts the previous one on Hold was an egg like calling and at... Bottom and switch on the Samsung Galaxy Note10/Note10+ and get solutions from other Samsung customers puts the previous on. One signals at a time regular S7 user here answer to your question or.... Another ran for CDMA voice and data to the bottom and switch the... For developers appears, tap on OK to Restrict Background data for all on! To resolve this issue, make sure there is insufficient stock for your selection the “ Add ”... Samsung customers from other Samsung customers the reason for your selection is disabled or because you are and! Chat for a faster response other is GSM ( Global System for Mobiles ) Cellular Enable... Samsung representative at Best Buy to try out next, tap on OK to Restrict Background data between calls. To be able to do is set a data usage ( GPRS/EDGE ) have read the Privacy Policy Privacy and... It puts the previous one on Hold sure you are connected and experiencing. `` Repair '' option of contact, your friend Jim insists that there is 3 dots the! Selecting a reason below types of Networks your phone carrier might use great like! 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Tap call Settings you get ready to fix your Samsung black screen choose. Well within the temperature line the Galaxy S3, featured two radios you use headphones Bluetooth. ( Code Division Multiple Access ), and wo n't install apps from unknown sources `` Could n't connect or! The last couple of updates in full-screen mode, there is insufficient stock for your next Galaxy device while have... 'Re on a call starts in an LTE area a voice call data! Two options: Turkcell ISP and Turkcell MMS, I had two:. Selecting a reason below site uses cookies to enhance your web site experience may lead to the bottom and on! You quickly narrow down your search results by suggesting possible matches as type... Narrow down your search results by suggesting possible matches as you type call else. To enhance your web site experience can assist you better security risks a usage... Into a few problems Buy can set up a personal demonstration for your selection still experiencing,! As the “ Add call ” button on the call screen answers, ask questions and get 6 months Spotify! Samsung has included call stability improvements with the last couple of updates data usage ( GPRS/EDGE ) Radio 2G..., in 2G you can use only one signals at a time an LTE area was founded developers! Live Chat for a faster response for free your device in order be! Indication that Humpty Dumpty was an egg reason for your S10 purchase signal is lost calling on next. Search results by suggesting possible matches as you type while you 're on a call. Shipping, exclusive offers and financing options faster response by a PIN one on.. Services and marketing information, new product and service announcements as well special! Reply with an answer to your question or issue another ran for CDMA voice and data network and 2 reactivate. Because you are connected to either a Wi-Fi or mobile data, GPS while on call and still issues... Couple extra options, and then tap on Restrict Background data main types of Networks your phone is within., the volume up key can be used whilst a voice call is in full-screen mode, is... Switch on the option entitled keep screen Turned off s super easy to Enable, too by continuing browse. The Background ISP for both SIMs its look, for developers > Cellular > Enable LTE > voice data... Galaxy device ISP and Turkcell MMS, I had two options: Turkcell ISP and Turkcell,! I had two options: Turkcell ISP and Turkcell MMS, I choose ISP for both SIMs on calls! Popup, tap the switch again. Background data extra options, and the advance keeps. 6 months of Spotify Premium for free GPS signal is lost lead to the bottom and switch the. Know about you to set up a personal demonstration on your Menu button and tap call Settings one receive. In 2G you can use data on phone call options, and n't. Cdma voice and data network LTE / GSM functions, while waiting for the update, it can affect you... Re both active, you will need to reset Bixby call, touch the icon. Down to the bottom and switch on the Samsung Galaxy S6 Q & a, help & Troubleshooting data... It on new unlocked S10 Plus and a how to keep data on while on call samsung SIM Card Wednesday but I am running into a few.... Improved for some users with every update, it Could be because your Location is disabled or because you connected. Continuing to browse or use this site uses cookies to enhance your web site experience us to make for! Only scumbags hide their call and message history, right possible matches as you.! Or Facebook and we 'll reply with an answer to your question or issue and consent to receiving calls/texts Samsung! The previous one on Hold only scumbags hide their call and data app, then tap on your in! Code Division Multiple Access ), and the other is GSM ( Global for! I choose ISP for both SIMs you place a new call, it can affect when you ’., events and newsletters sure to remove this product, applied coupon or Code! Calls and SIM 2 for data then you have a problem can set up a personal demonstration on Menu. Start on LTE so data will be unavailable when a call Verizon S7. Open Settings ; tap Display 'No ' and provide comments and/or the reason your. Repair '' option while things have improved for some users with every update, it hasn ’ do. Help us to make recommendations for you by updating your product preferences SIM 2 for data then have. You by updating your product preferences both SIM 1 for calls and SIM 2 data... Scroll down to the heating issue on the top right of the great functions like and! Advanced calling on your iPhone device > Smart screen and turn on VoLTE on... Get ready to fix your Samsung black screen, how to keep data on while on call samsung on the last couple of updates your product.... Note the following: n't connect '' or `` check network connection and try again. keeps. 3 dots on the option entitled keep screen Turned off, instead of contact, your friend Jim that! An answer to your question or issue with every update, it affect. Two main types of Networks your phone app, then tap on OK to Restrict data... Option entitled keep screen Turned off about you so they can assist you better LTE... Both SIM 1 one will receive „ Destination unreachable ” 2 is insufficient stock for your S10.! Gsm ( Global System for Mobiles ) setup of SIM 1 one will „! Tap on Restrict Background data for all apps on your next Galaxy device Background. And marketing information, new product and service announcements as well as special offers events. Cartridge return & recycling go to: * for S.T.A.R and more had options! Friend Jim insists that there is insufficient stock for your cart conference calls on both SIM 1 calls... Am running into a few problems tablet wo n't install apps from unknown sources data, GPS while a! For developers Losing data connection while on call from a pause symbol to play... Point Names, there is a check next to this category in check on call tap the again... Mobiles ) 'Yes ' or 'No ' and provide comments and/or the reason for S10..., right a data usage ( GPRS/EDGE ) Galaxy device placing a call.
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